General Manager
The general manager provides the leadership, management, and vision necessary to ensure that the company has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization while directing all operations of the four business units through a team of functional managers and front-line supervisors.
Core Function(s)
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each core duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Core Functions Statement(s)
- Provides overall executive leadership, management, and control of the operations, personnel, and property of the utility system.
- Serves as the primary advisor to the Utility Commissioners by providing accurate, timely, and relevant information to support informed policy and decision-making.
- Ensures full compliance of electric, telecom, water, and wastewater operations with all applicable federal, state, municipal laws, ordinances, regulations, and accepted public utility practices.
- Maintains ultimate responsibility for approximately 150–200 employees across four business units.
- Provides leadership in employee relations through effective communication, coaching, training, development, and equitable administration of wages, benefits, and performance evaluations.
- Approves or recommends the approval of staffing resources, including the selection, discipline, and removal of utility employees.
- Develops and directs the organizational structure, including establishing duties and responsibilities for senior management and department heads.
- Assigns work through department heads and staff to ensure timely completion of projects and organizational priorities; reviews work products to ensure quality, accuracy, and compliance with established standards.
- Convenes and presides over staff meetings to exchange information, provide direction, and address operational issues.
- Provides leadership in problem resolution to support continuous improvement and effective working relationships.
- Initiates and conducts studies to forecast future utility needs, including facilities, infrastructure, and capital expenditures, and presents recommendations to the Utility Commissioners.
- Prepares and submits the annual operating budget, capital budget, and three-year financial forecasts to the Utility Commissioners.
- Provides strategic planning and long-range vision for the organization, including evaluation of emerging technologies, industry trends, and best practices.
- Monitors and oversees work performed by outside firms, including engineers, consultants, and contractors, directly or through department heads.
- Prepares materials and agendas for Board meetings and reviews official utility communications, pronouncements, and public releases.
- Represents the utility in matters of city, civic, economic development, and state and national organizations, maintaining effective relationships with customers, stakeholders, and the general public.
- Participates in professional development and organizational improvement initiatives, including training, safety programs, and employee engagement activities.
- Performs all other executive and administrative duties essential to the effective management of the utility system.
Additional responsibilities
- As part of a service-oriented organization, perform any and all duties requested, whether
- scheduled or on an emergency basis.
- Observes and follows all safety rules, procedures, standards, and specification codes in all job aspects.
- Ability to maintain reliable, predictable, and reasonable attendance.
- Must maintain a valid driver’s license from the state of residence.
IDEAL CANDIDATE
Core Skills
Overall executive leadership and management skills in operating utility system; Leadership skills in employee relations; problem resolution and strategic planning; Excellent organizational and communication skills; Knowledge of all applicable laws and practices of public utility.
Education
MBA degree is preferred in business, management or related field. Intermediate computer skills. Good communication, influencing, analytical and project management skills.
Experience
Experience of 8-10 years in management. Knowledge of electrical water, wastewater and telecom operations. Experience in large project management, grants and other funding
opportunities.
Interested candidates send resumes and cover letter to: Pete Auger, UT-MTAS
management consultant: pete.auger@tennessee.edu. Deadline for submissions is February 20, 2026.
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Position: |
General Manager |
| Organization: |
Morristown Utilities |
| Location: |
Morristown, TN
United States
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| Salary: |
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| Posting Start Date: |
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| Date Posted: |
1/9/2026 |
| Requirements |
Qualifications: Knowledge, Skills, & Abilities
- Bachelor’s degree in business administration, Engineering, or related field, or equivalent number of years of experience.
- Intermediate computer skills that contain broad knowledge; knows and applies the full range of
- concepts and practices of the field.
- Communicate frequently in a professional manner with internal and external people
- Competencies include communication, influencing, analytical, and project management.
Preferred Qualifications
- MBA in Business, Management, or related field.
- 8-10 years of prior experience in management.
- Knowledge of electrical, water, wastewater and telecom operations
- Knowledge of water and wastewater operations
- Experienced in large project management.
- Experience with grants and other funding opportunities.
- Familiarity with engineering.
Other requirements:
- May be required to attend up to, but not limited to, 20 hours annually of certification training.
- Seek to stay abreast of new technology to ensure best practices for operations.
- Advanced Leadership skills
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| Status: |
This listing expires on: 3/10/2026 |
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