Position Information

Please apply on the utility's website or directly with the job listing's contact instead of through TMEPA's website. Resumes submitted through TMEPA's website will not be viewed by the job poster. 

For more information on the position, please refer to the listing for contact information. 

If you have any issues, please contact sgilman@tmepa.org
Systems Operator
Serves as a member of a team responsible for the safe and efficient management, operation, and restoration of all KUB's utility systems. Responsible for correcting electric, gas, water, and wastewater problems by analyzing, prioritizing, and dispatching appropriate personnel in response to customer requests. Responsible for the safety of field personnel by ensuring clear and accurate communication and information of each system event. Capable of advising customers on how to deal with electric, gas, water, and wastewater problems in emergency situations. Prepares daily system reports, work orders, and interruption summaries. Operates various computer systems and support tools, including, but not limited to customer information (CIS), work management (WMS), outage management (ADMS), SCADA, and GIS. Operates equipment safely in the field such as breakers and air-break switches. Coordinates multiple tasks, field crews, and priorities simultaneously on a daily basis in a team-oriented environment. Works on a rotational-shift basis including weekends, nights, holidays, and for extended periods during system events and outages. Ability and willingness to continue education and training to advance through all four operator levels. Performs other tasks and duties as directed.

Selection Process
  1. Phase 1 Apply online at www.kub.org (or here)
  2. Phase 2 Experience, training, and education evaluation
  3. Phase 3 Interview with department representatives
  4. Phase 4 Written, performance, and behavioral exercises
  5. Phase 5 Background investigation
  6. Phase 6 Physical assessment and/or drug screen
If special accommodations are needed at any phase of the selection process, please notify Human Resources in advance.
Position: Systems Operator
Organization: Knoxville Utilities Board
Location: Knoxville,  TN 
United States
Salary: $51,200.00 to $101,600.00
Posting Start Date:
Date Posted: 11/22/2022
Requirements Minimum Requirements
  • Must have high school diploma or equivalent
  • Must have one (1) year minimum experience working in a utility, dispatching, and/or customer service environment
  • Must have strong customer service skills, including strong written, verbal, interpersonal communication, and teamwork skills
  • Ability to deal with stressful and difficult situations in a composed and effective manner
  • Proficient computer and related software skills
  • Valid driver's license

Physical Requirements:  Works inside 85% to 100%. Outside work requiring sufficient physical ability and mobility in a field environment in all types of weather conditions and rough terrain. Requires bending, stooping, lifting, and working in awkward and strenuous positions at times. Work performed in the office under normal office conditions. May be required to work unusual hours from time to time for the customer's convenience and work extended hours during storm or emergency situations.

Preferred Requirements
  • Associates degree in a related technical field
  • Two years of utility specific technical training
  • Working knowledge of electric, gas, water distribution, and wastewater collection systems
  • Professional certification in a utility system operation
  • Advanced PC skills, especially with Microsoft applications (Word, Excel, Access, and PowerPoint)
  • Excellent teamwork and leadership skills
  • Dispatching and crew management experience
  • Proficient use of two-way radio and mobile data communications
Status: This listing expires on: 12/7/2022
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Organization Information
Knoxville Utilities Board

Knoxville,  TN 37921
United States
Bethany Naffziger